Professional Support Services

Professional Support Services provides a wide range of services offerings designed to meet specific needs of customers. Our Services are grouped into six primary categories:

Design & Deployment

  • Detail implementation planning service
  • Deployment of Security, Networking & Storage
  • Basic & Advanced level staging /pre-configuration

TAC Support Services

  • Inflow TAC services, 24×7
  • Web, email and phone support
  • Remote Diagnostics & Configuration Support

Enterprise On-site Support

  • On-Site Technician Support – within 4 hours, 24×7
  • Configuration Support, 24×7

RMA Hosting Services

  • Advance Same Business Day Delivery/Shipment &
    replacement of faulty units

Technical Expert Services

  • On-site technical staff to support customer
    environment / services

Paid POCs

  • Verify and validate key features of a conceptual
  • Reduce deployment risks by highlighting technical
    issues and limitations at an early stage